University of Islam Bandung (UNISBA)
2005 - 2010
Communication Science - Journalism
UNISBA is one of Islamic University in Bandung that have A grade of Communication study, A+ for Psychology & law Studies.
As one of the best Communication Studies in Bandung, UNISBA provide a lot of Laboratory Practicum such Radio Lab, Multimedia Lab, Photo & Studio Lab, etc.
I chose Journalism as my passion is in writing and reading. My writing skills improved since i learned how to write in such informative way and how to gather the information you need to have a good article/news.
How to send the correct message to your audience is the key of good writing, said my mentor.
PT. Indosat Tbk
2013 - Sekarang
Carrier Relation Officer[ Div. International Wholesale
This position has 2 core objectives: to get big amount of revenue income; and maintain whether new/long term partnership with international carriers.
A few of my daily task are:
- Responsible for identifying new international carrier business;
- Grow & explore the existing business;
- Analyze the account profiles & business trend
- Monitoring the agreement
- Negotiation skill is needed to get the best deal, whether to get the low cost, profitable margin expectations, or the amount of revenue that we will get from our partners.
- Familiar with Bilateral Agreements and international law, since the business also cover the bilateral agreements.
PT Indosat Tbk
2012 - 2013
Team Leader of Customer Service Representative
- Implement the Key Performance Indicators as a Team Leader
- Monitoring the performance of team members
- Maintain the product inventory at Gallery
- Determine the daily break schedule according to the capacity available on the day
- Acts as a supervisor/ cashier when the supervisor/ cashier is not available
- Provide recommendations to the supervisor about the performance of the team members
- Provide the briefing and sharing to team members if the supervisor is not available
- Organize and direct the team members by coaching and counseling when needed.
- Perform customer escalation issues that can not be addressed to the relevant team
- Make a strategy to increase selling & promo target.
PT Setya Trimitra (TRIad)
2010 - 2011
New Business Development & Client Service
- Maintan the existing and new client
- Find the new project/ clients for the company
- Process, analyze, make the presentation of data and new ideas according to client needs
- Create a budget plan for each activity that will be offered to the clients
- Ensure each project/idea implemented in accordance with the plans and expectations of the client
- Make accountability report to the client
Urban Downmall 2011
Public Relation & Event Budgeting
SKY Radio 90.50 FM
2010 - 2010
Producer of SKY JEDA SORE/In-Between Programme (On Job Training)
Back at 2010, SKY 90.50 FM Bandung is one of Women & Family radio. As a producer, I responsible of daily hot topic/ headlines whether local/national/international issues that can be discuss interactively with our listeners. Provide women issues, fashion & beauty tips & trick, recipes minimum 6 contents per show/day.