Muhammad Zaki

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Riwayat Pekerjaan

PT. Metro Drug Indonesia

2011 - 2016

Business Process Compliance

 Maintain SAP master data dedicated for customer master maintenance to ensure all data in the right place as their branch location, salesman and collector , bill to party, payer, taxes or non taxes customers.  Support function and help desk for user who face difficulties process in SAP SD or MM module and give the best solution to solve their transaction problem  Responsible in closing sales at the end of the month (monthly basis), monitor user finish their SAP transaction by the end of the month and assure there are no more transaction in SAP.

PT. Jebsen & Jessen Chemicals Indonesia

2004 - 2008

Sales Administration

 Purchasing material from overseas as instruct department manager then processing in SAP  Monitoring shipment for custom process, preparing all necessary shipping document and coordination with freight forwarder agent until material arrived at our warehouse  Processing sales order from customer in SAP, coordination with warehouse team for material availability and delivery schedule.  Processing billing document to collect payment from customers


2017 - Sekarang

Business Services Manager

Responsibilities: • Supervise and mentor a staff of employees. • Manage the team to provide superior service in the key areas of financial management, human resources management and administrative support, ensuring that all key requirements are met so as not to disrupt normal operations. • Development of customer service attitude within the finance, HR and administration teams and a focus on integrated teamwork. Achievements: • Reducing cost 75% in website & hosting • Reducing cost 50% in brochure printing & design • Reducing cost 30% in exhibition budget • Creating exclusive company website

Riwayat Pendidikan


2011 - 2015

Business Administration