I Need a Customer Service Who Can Work as a Part-Timer
Skill yang dibutuhkan:Customer SupportHelp deskVirtual Assistant
I need a customer service for online English course that will communicate and follow up students includes this responsibilities below:
1 . Professionally handle incoming requests from customers and ensure that issues are resolved both promptly and thoroughly.
2. Thoroughly and efficiently gather customer information, access and fulfill customer needs, educate the customer where applicable to prevent the need for future contacts and document interactions through contact tracking.
3. Provide quality service and support in a variety of areas including, but not limited to: billing, placing print orders, and system troubleshooting.
1. Highly developed sense of integrity and commitment to customer satisfaction.
2. Demonstrated passion for excellence with respect to treating and caring for
3. Ability to communicate clearly and professionally, both verbally and in writing.
4. Has "thick skin" and is able to handle complaints and unpleasant customers.
5. Has a pleasant, patient and friendly attitude.
6. Strong decision making and analytical abilities.
7. Strong detail orientation and communication/listening skills