rikaverryk
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Rika Verry Kurniawan

Blogger
Indonesia
English Indonesian

About Me

- Aktif menulis di blog www.rikaverrykurniawan.com
- Aktif berjejaring di twitter @sutradara_cinta
- Hobi traveling
- Hobi photography

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Education History

Universitas Sebelas Maret
2013 - now

S1 Ilmu Komunikasi

S1 Ilmu Komunikasi

Universitas Sebelas Maret
2006 - 2009

D3 Komunikasi Terapan

D3 Komunikasi Terapan

Employment History

PT. Tiga Serangkai Pustaka Mandiri
2013 - now

Online Marketing

- Maintain good relationship with the book communities in Indonesia - Attend the activities organized by the book community - Participate success and is responsible for the implementation of an event or offline activity organized by Tiga Serangkai - Seeking sponsorship for the event or offline activity organized by Tiga Serangkai - Active coordinate with the direct head (Marketing Manager) and in collaboration with the Marketing Team for event sponsorship search - Active coordination with the Administrative Team (Admin) and Marketing Team for reporting events that have been implemented. - Making progress report of the activities carried out and submitted to the direct head (Marketing Manager)

IDBlogNetwork
2011 - 2012

Community Manager

- Maintain good relationship with the blogger communities in Indonesia - Attend the activities organized by the blogger community - Participate success and is responsible for the implementation of an event or offline activity organized by IdBlogNetwork - Seeking sponsorship for the event or offline activity organized by IdBlogNetwork - Maintain good relationship with the Brand or the Advertising Agency for the interests of event sponsorship and digital campaign execution in IdBlogNetwork - Active coordinate with the direct boss (Business Director) and in collaboration with the Marketing Team for event sponsorship search - Active coordination with the Administrative Team (Admin) and Marketing Team for reporting events that have been implemented. - Active coordinate with the Finance Team for event sponsorship billing activities of the Brand or Advertising Agency. - Making progress report of the activities carried out and submitted to the direct boss (Business Director)

PT. Telekomunikasi Seluler (TELKOMSEL)
2010 - 2011

Customer Service Representatif

- Deal directly with customers either by telephone, electronically or face to face - Respond promptly to customer inquiries - Handle and resolve customer complaints - Obtain and evaluate all relevant information to handle product and service inquiries - Provide pricing and delivery information - Perform customer verifications - Set up new customer accounts - Process orders, forms, applications and requests - Organize workflow to meet customer timeframes - Direct requests and unresolved issues to the designated resource - Manage customers' accounts - Keep records of customer interactions and transactions - Record details of inquiries, comments and complaints - Record details of actions taken - Prepare and distribute customer activity reports - Maintain customer databases - Manage administration - Communicate and coordinate with internal departments - Follow up on customer interactions - Provide feedback on the efficiency of the customer service process

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