I try to learn something new from every experience since I believe there is always room for self-improvement both personally and professionally.
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All Nippon Airways
- Responsible to provide day-to-day administrative support to Sales Manager. - Provides quality client service by resolving service problems or complaints. - Responsible for achieving sales goals and customer satisfaction standards. - Following up with customer/clients questions and escalate any unusual issues. - Following up with current clients to ensure satisfaction with the company's products and service. - Responsible for on time monthly report, coordination with respective PIC. - Supporting office events in scheduling and arrangements. - Persuade and make brand awareness to customer by dealing with company advertisement. - Performing quality control checks of inventory loads as required. - Interacts with other departmental staff, vendors, and subsidiaries to coordinate matters involving arranging schedule trip, issuing tickets, accommodation, and any administrative duties. - Maintaining a good courteous relationship with the clients and customers.
Universitas Darma Persada