Pikra Nurpayudha

Photographer/Editor/translator/data entry
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Employment History

PT. Grand Indonesia

2014 - now

Staff Customer Service

- Helping customer to fulfill their needs ( Tenants location, phone number, reservation, events, loyalty programs, etc). - Selling our products and describing clearly with friendly approach. - Persuading customer about loyalty programs and explain about terms and condition clearly. - Handling customer's complains with friendly problem solving in order to give convenience to them. - Report customer inquiries, arranging others documents and inputing data. - Preparing customer service schedule every month. - Make reports about inquiries. - Couching customer service staff and leading the team. - Guiding and explaining foreign customers about company's facilities and also about familiar places in jakarta in order to introduce our culture to them. - Building a good relationship with tenant and helping tenant if there is a problem occurs to them (Black out, exhaust problem, etc).

Education History

Universitas Negeri Jakarta

2010 - now

Bahasa dan Sastra Inggris