Silvia Gautama

Copy Writer, Translator, Editor
English Indonesian

About Me

English Literature graduate. Focusing on article writing, editing and translating.

Employment History

OpenTrolley Bookstore

2015 - now

Customer Relationship Executive

Handling incoming calls from customers/sales Responding to inquiries Providing quotes and invoices Managing upset customers, conflicts and challenging situations Resolving problems Conducting research to ascertain the best products and suppliers in terms of best quality

Education History

BINUS University

2011 - 2015

Sastra Inggris