afriltia
Offline

Fenti Afriltia

Ekonomi Manajemen
Indonesia
English Indonesian

About Me

responsible for the work,friendly,constantly trying to get better and discipline

Employment History

PT Garuda Indonesia

2015 - now

Customer Care Representative

- Manage and calculate suggestion form every day - Create a monthly report the amount suggestion form - Entry data customer voice - Handle and arrange merchandise to loyal customers Garuda Indonesia - Answering customer questions in Suggestion Form

PT Garuda Indonesia

2014 - 2015

PLH Secretary VP Ground Services

- Set up a schedule in the unit Vice President Ground Services - Handle purposes Vice President and staff - staff in the unit Ground Services - Handle and manage finances in unit Ground Services - Taking care of business trip transportation, hotel and meeting place Vice President, staff - staff, as well as in units of Ground Services - Taking care of business trip transportation, hotel and meeting place for the guests - special guest for Ground Services - Dealing with the activities and events unit Ground Services - Addressing the meeting and Ground Services unit meetings with internal and external parties - Create a monthly report on the activities and events in the unit Ground Services

PT Garuda Indonesia

2013 - 2014

Staff Adminitration

- Handle the purposes of Vice President and the staff - the staff in the unit and the SkyTeam Alliance - Handle and manage financial unit and the SkyTeam Alliance - Taking care of business trip transportation, hotel and meeting place Vice President, staff - staff, as well as in units of SkyTeam and alliance - Taking care of business trip transportation, hotel and meeting place for guests - and a special guest for the SkyTeam Alliance - Dealing with the activities and events unit and the SkyTeam Alliance - Handle meetings and meeting units and the SkyTeam Alliance with internal and external parties - Create a monthly report on the activities and events in the unit and the SkyTeam Alliance

CV Sinergy Tapak Sejahtera ( Cozy SPA BSD )

2011 - 2013

Head Reception

- Dealing with customers who want the health massage as explaining treatment, the benefits of treatments, the therapist, how long massages, as well as price treatment. - Set up a schedule for work therapists, housekeeping and receptionist - Handle customer suggestions and complaints - Handle customer payments - Handle purposes treatments goods and goods for office - Counting absences and salary therapists, housekeeping and receptionist - Make monthly reports such as cost of revenues, expenses, and other costs and send a report to superiors in Tangerang and Bali - Handle administrative office - Handling and managing office finances

PT Surya Emas Ekspedisi

2010 - 2011

Customer Service Specialist

- Create a report and check the items to be sent and received - Make a detailed invoice price of goods and create a bill of goods to be sent and received - Monitor the state of the goods and the location of the place of delivery of goods to the delivery destination -Handling Customer complaints and suggestions -Make Monthly report -Items goods are sent and received (Export and Import)

Education History

STIE Adhy Niaga

2009 - 2014

Manajemen

dengan saya mengambil jurusan karena banyak sekali yang saya dpatkan salah satunya ilmu bisnis manajemen yang sangat mendukung cita cita saya menjadi seorang pengusaha yang baik.