afriltia
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Fenti Afriltia

Ekonomi Manajemen
Indonesia
English Indonesian

About Me

responsible for the work,friendly,constantly trying to get better and discipline

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Education History

STIE Adhy Niaga
2009 - 2014

Manajemen

dengan saya mengambil jurusan karena banyak sekali yang saya dpatkan salah satunya ilmu bisnis manajemen yang sangat mendukung cita cita saya menjadi seorang pengusaha yang baik.

Employment History

PT Garuda Indonesia
2015 - now

Customer Care Representative

- Manage and calculate suggestion form every day - Create a monthly report the amount suggestion form - Entry data customer voice - Handle and arrange merchandise to loyal customers Garuda Indonesia - Answering customer questions in Suggestion Form

PT Garuda Indonesia
2014 - 2015

PLH Secretary VP Ground Services

- Set up a schedule in the unit Vice President Ground Services - Handle purposes Vice President and staff - staff in the unit Ground Services - Handle and manage finances in unit Ground Services - Taking care of business trip transportation, hotel and meeting place Vice President, staff - staff, as well as in units of Ground Services - Taking care of business trip transportation, hotel and meeting place for the guests - special guest for Ground Services - Dealing with the activities and events unit Ground Services - Addressing the meeting and Ground Services unit meetings with internal and external parties - Create a monthly report on the activities and events in the unit Ground Services

PT Garuda Indonesia
2013 - 2014

Staff Adminitration

- Handle the purposes of Vice President and the staff - the staff in the unit and the SkyTeam Alliance - Handle and manage financial unit and the SkyTeam Alliance - Taking care of business trip transportation, hotel and meeting place Vice President, staff - staff, as well as in units of SkyTeam and alliance - Taking care of business trip transportation, hotel and meeting place for guests - and a special guest for the SkyTeam Alliance - Dealing with the activities and events unit and the SkyTeam Alliance - Handle meetings and meeting units and the SkyTeam Alliance with internal and external parties - Create a monthly report on the activities and events in the unit and the SkyTeam Alliance

CV Sinergy Tapak Sejahtera ( Cozy SPA BSD )
2011 - 2013

Head Reception

- Dealing with customers who want the health massage as explaining treatment, the benefits of treatments, the therapist, how long massages, as well as price treatment. - Set up a schedule for work therapists, housekeeping and receptionist - Handle customer suggestions and complaints - Handle customer payments - Handle purposes treatments goods and goods for office - Counting absences and salary therapists, housekeeping and receptionist - Make monthly reports such as cost of revenues, expenses, and other costs and send a report to superiors in Tangerang and Bali - Handle administrative office - Handling and managing office finances

PT Surya Emas Ekspedisi
2010 - 2011

Customer Service Specialist

- Create a report and check the items to be sent and received - Make a detailed invoice price of goods and create a bill of goods to be sent and received - Monitor the state of the goods and the location of the place of delivery of goods to the delivery destination -Handling Customer complaints and suggestions -Make Monthly report -Items goods are sent and received (Export and Import)

Surat lamaran an Fenti Afriltia.pdf