I Need a Customer Service Who Can Work as a Part-Timer

Business & Online Marketing
Customer Support
Icons moneyIDR 1.500.000
Icons applicant10 Applicants
Icons datelineabout 2 years ( 12 August 2015 )

Required Skills:

Customer SupportHelp deskVirtual Assistant
Job Description:

I need a customer service for online English course that will communicate and follow up students includes this responsibilities below:

1 . Professionally handle incoming requests from customers and ensure that issues are resolved both promptly and thoroughly.
2. Thoroughly and efficiently gather customer information, access and fulfill customer needs, educate the customer where applicable to prevent the need for future contacts and document interactions through contact tracking.
3. Provide quality service and support in a variety of areas including, but not limited to: billing, placing print orders, and system troubleshooting.

Requirements:
1. Highly developed sense of integrity and commitment to customer satisfaction.
2. Demonstrated passion for excellence with respect to treating and caring for
customers.
3. Ability to communicate clearly and professionally, both verbally and in writing.
4. Has "thick skin" and is able to handle complaints and unpleasant customers.
5. Has a pleasant, patient and friendly attitude.
6. Strong decision making and analytical abilities.
7. Strong detail orientation and communication/listening skills

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lutfi191289 - Sribulancer

Lutfi Iramsyah

Date Applied: 06 Aug 2015 - 13:47

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yulin - Sribulancer

Yuliana Indriati

Date Applied: 07 Aug 2015 - 10:31

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cynthialie - Sribulancer

Michelle Cynthia Septriliana

Date Applied: 10 Aug 2015 - 09:34

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Sepanov

Date Applied: 11 Aug 2015 - 01:25

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lilisya - Sribulancer

Lilis Ayumsari

Date Applied: 11 Aug 2015 - 02:31

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stefiprasodj - Sribulancer

Stefi Anastasia Prasodjo

Date Applied: 11 Aug 2015 - 10:59

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ninonurita - Sribulancer

Retno Indah Nurita

Date Applied: 11 Aug 2015 - 12:58

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satriga - Sribulancer

Galih Satriadi Mahanani

Date Applied: 11 Aug 2015 - 15:47

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jakafahrial - Sribulancer

Jaka Fahrial

Date Applied: 11 Aug 2015 - 16:17

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yuliyudo - Sribulancer

Yulianti Suryawardhani

Date Applied: 11 Aug 2015 - 21:09

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Online 3 months
Indonesia
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