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11 Reasons Why You Need Social Media Marketing Service
What kind of marketing strategy that is on the hype today? Digital marketing, that is the answer and among different ways of digital marketing strategies, what works better than the other?
Social media marketing, that is for sure. Do you still wonder why people use social media for their business? Why, because it really works. If that is not good enough as a reason, we give you more reasons why you should use social media marketing service in your business:
1. Social media allow you to reach a wider market
With social media, it was easy to promote your product and service to a wider market. With millions of social media user out there, it was so much easier to reach them through the same platform. Now, that is not all, you can tailor the kind of audience to whom you wish to market your product and service. It brings you closer to the targeted market all around the world and who will turn down such opportunity?
2. Social media help to increase brand awareness and recognition
Social media is a great tool that you can use to improve brand visibility and increase the number of people that recognize your brand. This work not only for a whole new brand, but the already existed brand as well. You can use your social media and fill it with valuable content that represents your brand personality. Remember to fill it with valuable content that your target audience will find it useful for them. Once people see the brand and the value it carries, they will be more willing to become better acquainted with you.
3. Social Media is one of the best ways to communicate with customer
Remember that people join social media as a way to connect and socialize with each other. That is what you have to do in the first place. Communicate with your customer; build a healthy two-way relationship between you and the customer. The more you engage and interact with the customer, the more they will trust you and your brand, and sooner or later, it will lead to a higher conversion. When you keep interacting with the customer, you will become more than just a brand, you will be part of the community and that is one great advantage that could lead to a dedicated customer.
4. Social media marketing helps you to understand more about your audience
Interaction with your customer through social media will give you a better understanding of your audience. How? By reading their post and status, you will be able to know more about consumer behavior and daily lives. You will be able to know the kind of website they love to visit, the products that they recently buy, where do they buy it, the type of post they love to share and so on.
What makes that information important? When you understand more about your audience, know what they like and dislike, their favorite things, their pain points and everything else about their life, you will be able to do something such as write a better content that will appeal them, develop a marketing strategy that most likely will get a respond, and refine your product to answer the customer unanswered need.
5. Social media will increase your traffic
Social media marketing is part of SEO strategy that no one should miss out. When you post content through social media, it will open up a new way for the customer to click through to your website. What does it mean? It means, the number of your inbound traffic will increase and once the visitor reaches your website, you have a greater chance to turn this visit into conversion.
But in order to do that, you need to post engaging and valuable content regularly. The more valuable content you post in social media, the more chance you got to have someone click the link and visit your website.
6. Social media could help to build brand loyalty
Is it possible to create brand loyalty using social media? Yes, it is very possible. When you are engaging with people through social media, you are doing more than just communication; you are building rapport and trust. You take time to provide those people with information, valuable content, tips, answering their question, and entertain them.
The key here is to do all those things without asking for anything in return. This way, people will look at you and your brand as a living entity, as something that really cares for another and not just someone who is trying to sell something. They will trust you and consider your brand as something to trust and in long-term, this feeling of trust will transform into brand loyalty. That is what real connection really is and in this competitive market, it will create a huge difference.
7. Reach a specific audience through different social media channels
Do you have a specific audience that you want to reach? Well, no matter who they are, you will find them on one of the many popular social media channels out there. Do a little research to find out which channel that will reach your targeted audience, and then focus your time, money, and effort on those channels.
8. Social media could help to increase your website rank
As it as mentioned before, social media is part of SEO strategy that really works. Not only it helps to increase inbound traffic, but it also could help to increase your website rank. Listen to this, successful brand tend to have a healthy social media presence. So, you need to create a strong and healthy social media presence either on your own or with the help of social media marketing company and gives the signal to search engine that your brand is something valuable and worthy to be placed on the top list of search result.
9. Social media can help to put a competitive edge on your business
What kind of business this day that didn’t have social media channel? Well, almost every brand out there has at least an account in 2 social media channels. Your competitor is already out there in social media, what about you?
You need to put a competitive edge on your business and using social media will help you to get that, as long as you do it right. How are you going to do it right? If you don’t really know what to do, use social media marketing services from a social media marketing company out there. They will help you to find the best social media platform to reach your target audience, create and shape a post that will appeal your audience, increase brand awareness, and in the long term lead to higher conversion.
Use social media to showcase not just your product and service, but your skill, expertise, and knowledge as well. Show the audience that your brand has something to offer, something that was different from the competitor and that will put you right on top.
10. More people looking for a recommendation through social media
Mouth-to-mouth marketing is probably the most effective marketing strategy ever. Social media itself is basically a new outlet for mouth-to-mouth marketing. In social media, people give out their opinion about a product or service they use before. More and more brands encourage their customer to leave review, opinion and even give a testimonial about their product in social media.
Now, here is the thing. Customers are more likely to buy a recommended product. If they read that a product was recommended by many people, then it is most likely they will end up buying it as well. You can use it for your advantage. Any social media marketing company will encourage you to ask your customer to leave a good review on their social media. This has proven quite effective to bring more customers to your door.
11. Cost-effective
Now, this is probably the biggest advantage that social media marketing services could give. Even a small business with a very limited budget could incorporate social media marketing strategy in their business. The cost of utilizing social media is only a fraction of using other marketing strategies, which means everyone can do it no matter how small or big their business is. It is relatively inexpensive to run ads on Facebook or Twitter, compare to advertising through social media.